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You get what you pay for
As the pressure to control health spending increases, payers, governments, and providers are compelled to scrutinize the quality and amount of care they'll be able to deliver in the future. Health leaders around the world see the health payment system as one of the best tools in managing this challenge and achieving sustainability. However, with less than 40% of those same leaders ranking their existing payment system as good, every country has room to improve and can benefit from shared best practices. See You get what you pay for.
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In HealthCast 2020, PricewaterhouseCoopers looks at solutions and responses from around the world to the globalisation and industry wide convergence of healthcare. What insights, best practices and policy lessons can be learned from experiences in various countries to create a globally sustainable health system? Who, or what, is driving the solutions? More
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Rising costs, expanding market demand, and increasing customer dissatisfaction will characterise healthcare in this decade and help redefine the roles of patients, providers and payors. Simply put, healthcare organisations face a growing imbalance of supply and demand. On the demand side is a large population of aging patients in deteriorating health who demand more services, pharmaceuticals, and medical breakthroughs. The supply side, however, is hampered by a shrinking pool of investment capital, a shortage of willing caregivers, and aging physical plants straining under the current volume of patients.
Clearly, demand is driving the system and flipping the traditional paradigm in which many health systems attempted to control costs by controlling supply. Under these conditions, healthcare providers must meet the challenge of effectively managing patient demand while payors must drive patients to the most cost-effective providers. The healthcare organisations that prosper in this environment will be those that recognise the supply/demand imbalance and respond with flexible and effective processes for delivering superior customer service.
How PricewaterhouseCoopers can help you
Leading healthcare providers, payors, and health sciences organisations turn to PricewaterhouseCoopers for business insights and solutions. PwC's range of capabilities and experience means that we can provide integrated solutions that support the strategic objectives of your entire organisation. Our global network of healthcare industry professionals provide assurance, tax, and business advisory services that are grounded in a highly evolved understanding of the entire healthcare system and the dynamics that drive it. On every project, we use our advanced network of resources to provide powerful strategies that help you succeed in a competitive and changing marketplace.
